RISK AND RESILIENCE THIRD PARTY LOGISTIC IN FREIGHT FORWARDER COMPANY

Kumalasari, Evi and Puspitorini, Pipit Sari and Putra, Andhika Cahyono (2019) RISK AND RESILIENCE THIRD PARTY LOGISTIC IN FREIGHT FORWARDER COMPANY. Bachelor thesis, UNIVERSITAS ISLAM MAJAPAHIT.

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Abstract

ABSTRACT Kumalasari, Evi, 2019. Risk and Resilience Third Party Logistic (3PL) In Freight Forwarder Company.Thesis, Departement of Industrial Engineering, Faculty Engineering, University of Islamic Majapahit (UNIM). Pembimbing I: Pipit Sari Puspitorini,ST.,MT Pembimbing II: Andhika Cahyono Putra, ST.,MT Third-party logistics (3PL) is a logistics service provider that can offer a variety of services such as logistics transportation, warehousing management, inventory management, packaging and product return services. Therefore, the demand for Third Party Logistics (3PL) services is increasing because companies want to focus on their business processes so that freight forwarders are required to perform services in accordance with customer expectations. But it certainly will not be separated from a threat as a causal factor that raises the risk that must be faced by freight forwarders. In this case the freight forwarder company must increase the resilience of Third Party Logistics to be able to survive in the face of disruption. The purpose of this study is to determine the priority of risk by creating a model using a dynamic system that will be used by the company to do risk mitigation and determine the level of resilience Third Party Logistic (3PL) using the Interpretive Structural Modeling (ISM) method and to determine the location of the enabler in the 1st quadrant, 2, 3 or 4 using MICMAC analysis. The results showed that the highest risk priority was product risk with a value of 2 out of the average predetermined criteria. Whereas the Third Party Logistic (3PL) endurance level is obtained with the highest level, namely N2 (Velocity of handling outbound overweight product) and the one with the highest driver power and dependence value, namely N7 (Velocity of shipping tracking). Key word : Third Party Lgistic (3PL), Freight Forwarder, Dynamic System, Interpretive Structural Modelling (ISM).

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